PRIME BOTANICS Shipping Policy

Effective date: October 8, 2026

1. Shipping Destinations

We currently ship to all 50 U.S. states, including Alaska and Hawaii. Available shipping options for your address are displayed at checkout.

2. Shipping Methods and Carriers

The carrier and shipping method depend on the supplier, package size, weight and delivery destination. Carriers may include FedEx, USPS, UPS or DHL.

3. Order Processing

Orders are typically processed within 5–7 business days after payment confirmation. Processing time is separate from shipping time.

Business days are Monday through Friday, excluding public holidays. Custom or personalized products may require additional processing time; any applicable estimate will be stated on the product page.

If you provide an email address at checkout, we will send a shipping confirmation when your order is dispatched.

4. Estimated Delivery Times

After dispatch, standard U.S. shipping typically takes 5–7 business days.

Please allow approximately 10–14 business days in total, including processing and shipping. Delivery times are estimates and are not guaranteed. Delivery to Alaska, Hawaii or remote locations may take longer.

Holidays, carrier disruptions, weather and other unforeseen circumstances may affect delivery. Where applicable, customs clearance may also cause delays.

Products from different brands or suppliers may ship separately and arrive on different days.

5. Shipping Costs

Shipping charges depend on the items ordered and the delivery destination. Applicable charges are displayed at checkout before you complete your purchase.

Free standard shipping is available on orders over $99 USD to eligible U.S. destinations. Eligibility is confirmed at checkout.

6. Tracking Information

When your order ships, we will send a shipping confirmation and tracking information, where available, to the email address provided at checkout.

Tracking updates may take time to appear after dispatch. If your order ships in separate parcels, you may receive multiple tracking numbers.

7. Delivery Questions or Delays

If your order has not arrived within the estimated delivery period, or tracking shows a delivery issue, please contact nordichubriga@gmail.com with your order number. We will review the shipment and assist you.

8. Shipping Address

Please check your shipping address before completing your purchase. If you notice an error, contact us promptly at nordichubriga@gmail.com. Address changes may not be possible once an order has been dispatched.

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Contact Us

If you have any questions about shipping, please reach out to us at:

• Email: nordichubriga@gmail.com
• Phone: +37126472456
• Hours: 9:00-17:00 EET